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Privacy Policy

Effective date: 1 December 2023

Welcome to the website of Hindu Support Network (“us”, “we”, or “our”). This section sets out our Privacy Policy. This Privacy Policy contains important information on who we are, how and why we collect, store, use and share Personal Data that we may collect about you, your rights in relation to your Personal Data and how to contact us and the UK supervisory authority in the event you have a complaint. “Personal Data” is data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).
Hindu Support Network is a not-for-profit company (company number: 14263496) and we are responsible for your Personal Data. We are committed to protecting the privacy and security of your Personal Data.

Our Contact Details 
If you wish to contact us, our contact details are as set out below:

  • Name: Hindu Support Network

  • Address: 124 City Road, London, England, EC1V 2NX

  • Email:

Information Collection and Use
We currently collect and process several different types of information for various purposes as described in this Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. 

When we ask you for personal data, we will:

  • Only ask for relevant information

  • Look after it and make sure it is only accessible to those within Hindu Support Network who need to see it

  • Only keep it for as long there is a charitable, statutory or legal obligation

  • Not to make your Personal Data available to third parties without your permission.

In return, we ask you to:

  • Give us accurate information, and

  • Tell us as soon as possible if there are any changes to your Personal Data

Types of Data Collected
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Names, Titles

  • Contact details such as email address, phone number, address 
    Where they are relevant to our charitable objects, or where you provide them to us, we may process demographic information such as gender, age, date of birth, place of birth, marital status, nationality and

  • Details of your tax residence

  • Cookies and Usage Data

Where they are relevant to our charitable objects, or where you provide them to us, we may process demographic information such as gender, age, date of birth, place of birth, marital status, nationality and citizenship, passport details, national insurance or other tax information, educational and professional qualifications or training, employment details, financial information, work history, hobbies, family composition, and dependants and other data we consider necessary or appropriate to fulfil our charitable objectives.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.


Usage Data
We may also collect information automatically that your browser sends whenever you visit our website or when you access our website by or through any device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access our website with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our website, to improve and customize our website. You can enable or disable location services when you use our website at any time by way of your device settings.

Tracking Cookies Data
“Cookies” are small files stored on your device (computer or mobile device). We use Cookies and similar tracking technologies to track the activity on our website and we hold certain information. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

  • Session Cookies: we use session Cookies to operate our website.

  • Preference Cookies: we use preference Cookies to remember your preferences and various settings.

  • Security Cookies: we use security Cookies for security purposes.

  • Advertising Cookies: advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Use of Data

  • We may use the collected data for various purposes:

  • To enable us to raise funds or assets by way of donation in accordance with our charitable purpose. We may also use your information to administer raffles or auctions you participate in, including contacting you to let you know if you have won a prize. If you agree that we can claim Gift Aid on your donations we will use your information to claim any relevant Gift Aid and, as we are legally required, to keep a record of the claim and your Gift Aid declaration. We may need to use your information to prevent fraud

  • If you tell us that you plan to support us financially in the future or that you have included Hindu Support Networkin your Will, we will keep a record of your intentions to assist us in assessing whether to deploy any particular funds and if so, where to deploy them

  • We will provide you with information and support for events, fundraising or volunteering opportunities you sign up to or enquire about. If you have completed a form to register or enquire about an event or activity or to respond to an invitation, we will consider this a request to send you details about the event or activity. When you have asked for details of an event, we will send you information including, where relevant, reminders about the activity. Where appropriate, we will use the information you provide to identify any help we can offer, specific to the activity you have signed up for, and to provide necessary information to event organisers

  • To respond to your query or feedback or sending you relevant information such as fundraising materials or details of our services. We may also keep a record of conversations we have with you, feedback you provide and any materials we send to you

  • We may contact you to let you know about ways you can support us, either financially, by attending one of our events, or through volunteering

  • To process your application to become a volunteer 

  • To contact you about: events and new volunteering opportunities

  • To maintain a record of the volunteering activities you have undertaken for Hindu Support Network

  • To send you our regular newsletter and any other organisational information appropriate to you

  • To provide and maintain our website

  • To notify you about changes to our website

  • To allow you to participate in interactive features of our website when you choose to do so

  • To gather analysis or valuable information so that we can improve our website

  • To monitor the usage of our website

  • To detect, prevent and address technical issues

  • To fulfil any other purpose for which you provide it

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection

  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.

  • In any other way we may describe when you provide the information

  • For any other purpose with your consent.

Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods. 

Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside UK and choose to provide information to us, please note that we transfer the data, including Personal Data, to UK and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other Personal Data.

Disclosure of Data
We may disclose Personal Data that we collect, or you provide:

Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other cases: We may disclose your information:

  • To our affiliates

  • To contractors, service providers, and other third parties we use to support our business

  • To fulfil the purpose for which you provide it

  • For the purpose of including your company’s logo on our website

  • For any other purpose disclosed by us when you provide the information

  • With your consent in any other cases

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Hindu Support Network.

Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. 

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete

  • The right to object. You have the right to object to our processing of your Personal Data

  • The right of restriction. You have the right to request that we restrict the processing of your Personal Data

  • The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide access to our website without some necessary data.

Service Providers
We may employ third party companies and individuals to facilitate our website, perform services related to the website or to our charitable purposes, or to assist us in analysing how our website is used (“Service Providers”). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may use third-party Service Providers to monitor and analyse the use of our website or to automate the development process of our website.

We may ask for donations. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Data is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy
We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Subject Access Rights
You have the right to see the Personal Data we hold about you. This is called a “Subject Access Request”. If you would like a copy of the personal data we hold about you, please email us at

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Please contact us if you have any questions about this Privacy Notice or the Personal Data, we hold about you or to exercise all relevant rights, queries or complaints. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113 or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

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